What's been the most important thing you've learnt as a result of working with the British Council?

The most important thing I have learned working for British Council is Unconscious Bias. It has transformed the way I manage my team, the way I recruit, how I make decisions and the content of the programmes we design and implement in Jamaica. It has also transformed how I interact with people in everyday life. It’s a powerful tool and I am very grateful to have been exposed to it.

What skill have you developed or learnt working here?

Wow, where do I begin! I have learned many new skills in such a short space of time, since joining the British Council, that it’s hard to pinpoint just one. As Country Director I have oversight of several different operational areas, so I would say that I have learned at least one new skill in each business area. Most importantly, however, I have learned how to re-think my approach to business development - the bootstrapping and entrepreneurial skills that work well in the small charity operations that I was used to, have to be applied differently in a larger, international organisation setting, such as the British Council. The contexts are similar, as both types of organisations depend on grant funding, but the business strategy is very different, there is also a lot more room to maneuver and more time for innovation in a larger organisation.

How would you describe the people you work with?

Effervescent and passionate!

What other area or business unit would you like to explore within the organisation?

Strategy and Engagement.

What do you think the British Council could/should do more of?

Arts for social change. We are really good at that when we do it, so we should do more.

What would you like to say to anyone interested in working with the British Council?

Go for it - it will be the experience of a lifetime!