At UK Alumni Pulse, we offer a range of networking opportunities, in-person and online events, and specialized leadership training to support your professional growth. Whether you want to expand your global business network, enhance your skills, or explore innovative business models, our events foster both creativity and career development.

Stay connected for free courses, insights on diversity and inclusion, and expert job interview tips. Our leadership and strategy sessions provide the tools you need to achieve your professional goals.

Check out our upcoming events and sign up today:

Delivering Service Excellence: Mapping the Customer Journey

Wednesday 03 December, 12:00 - 1:00pm GMT

Every customer interaction shapes how people experience your organisation. See how customer journey mapping is a tool to improve service quality by seeing processes from the customer’s perspective. By identifying touchpoints and analysing key ‘moments of truth', you can spot opportunities to enhance efficiency, effectiveness and emotional impact.

 

Register to the webinar

Join us for a collaborative, action-focused event exploring how we can build truly inclusive education and work environments. You will hear inspirational stories from alumni and advocates, exchange ideas with peers, and leave ready to drive change in your own setting.

 Join now

Share this